Once you know that you want to install solar, you still need to find a good solar installer in your area. And that can be difficult. There are a lot of solar companies out there, and it is important to consider the quality of their work and how that will translate to an installation for your home.
How Can You Find a Solar Installer?
You can start by asking friends and family. If there’s someone you know who just got their solar installed, ask for their recommendation. Customers know whether they got good service, and word-of-mouth is an excellent way to begin your search. But what if you don’t know anyone who has invested in a solar installation?
If that’s the case, you need to start with Google. Through Google, you can find installers in your area, but that doesn’t necessarily mean that they’re good. You want to check their reviews. Check online to see whether there are complaints against them, and look at their social media accounts and blog to see whether they seem to be knowledgeable and reliable.
A complaint or two isn’t necessarily the end of the world. Every business has one or two upset customers. But if the business didn’t respond to complaints in a professional manner, that’s a red flag.
Talking to Solar Installers
Once you’ have an idea of what’s available in your area, it’s time to talk to installers and get some quotes. When talking to installers, keep in mind that not all solar services are going to be made equal. Some of them are going to have more services than others, such as free maintenance for a certain period of time, or a longer warranty.
Ask your installer questions about where they source their products and what type of products they have. You may want more than just solar panels: you may also want batteries, inverters, and other types of products. Your solar panel installer should be able to walk you through what’s available and discuss how this could impact your installation.
Check the websites for these companies and whether they have a significant presence. Ask about their certifications and make sure their certifications are up-to-date.
Comparing Quotes for Installers
A solar installation can be expensive. Depending on what you want, it could be a few thousand dollars, or over ten thousand dollars. With that in mind, it’s a good idea to get multiple quotes from competing companies. While you don’t necessarily want the cheapest quote, you do want a quote that is reasonable.
When it comes to solar installation, a cheap quote is usually taking money from something important, such as safety standards, or installation. If there’s a quote for solar installation that’s wildly cheaper than any other quote, it’s probably not a good deal — it’s probably faulty equipment.
More expensive quotes are usually expensive for a reason, such as the longer warranties mentioned before. Ask each installer what goes into their quotes, and they may be able to find ways to reduce your costs.
Making a Final Decision
Before you decide on a solar installer, ask if they have any references. Often, they should have a reference or two from a great installation that they did, or they should be able to point you towards their testimonials online.
There are many startups in the solar power industry. These aren’t necessarily bad, they’re just untested. You can have a great solar startup, but you need to have some evidence that they do good work, and that they do safe work. That’s where testimonials come in. If a company doesn’t have a lot of reviews online, you need to ask for references.
At the end of the day, finding a good solar installer is a lot like finding any type of good contractor. You need to make sure they have a good reputation, that they aren’t billing you too much money, and that they’re going to be reliable. The best way you can do that is to look up research on your own, and to ask them for more information about their company and their process.
Next Step: Get a Quote from our Network of Trusted Solar Installers
Solar Trust Centre is dedicated to educating Australian consumers about solar. We have a network of trusted solar dealers ready to give you a quote.