• LG Solar FAQs (Copy)

    Browse through the videos below to learn the answers to key solar questions.

    How does LG Solar select solar installers to become part of their dealer network?
    What hurdles do solar installers need to jump to become an official LG solar dealer?
    Why should I bother spending more money on an LG panel?
    Should I consider the size of my roof space when buying a solar power system?
    How much should a solar power system cost?
    Does hot weather reduce the power generation of solar panels?
    Why should you consider investing more on higher quality solar panels?
    What types of rebates are available around Australia for residential solar?
    Can my electricity bill really be 0 Dollars?
    Do I get paid for my extra solar energy production?
    Does installing solar power reduce my electricity bills?
    What are the benefits of installing solar power panels and solar storage batteries together?
    Why are LG panels recommended?
    Should I invest in higher efficiency solar panels if I’m thinking about buying an electric vehicle?
    If I have an existing solar power system, can I add a solar storage battery?
    What are the environmental benefits of LG panels versus landfill solar?
    How can landlords use solar power to help generate better long term rental returns?
    How does the LG Solar direct helpline assist new or existing solar power customers?
    What are the risks to avoid when planning on investing in a commercial solar power system?
    Can I just add more solar panels on to my roof to upgrade my existing solar system?
  • LG Commercial Solar (Copy)

    LG Commercial Solar

    With the significant electricity price increases for businesses, commercial solar is now an excellent option to arrest these spiralling costs. If you are looking for a high quality roof top commercial system, please contact us to discuss your needs.

    We and other LG Partners have installed many commercial systems and some of those are presented via case studies on this page.

    KING’S COLLEGE – QLD
    LG MonoX Plus solar panels were used for the King’s College system to generate approximately 15% of the total energy required by the collegue and saving approximately $20,000 per year in electricity costs.
    DOWNLOAD CASE STUDY
    KEDRON-WAVELL SERVICES CLUB – QLD
    LG MonoX Plus solar panels were used for the King’s College system to generate approximately 15% of the total energy required by the collegue and saving approximately $20,000 per year in electricity costs.
    DOWNLOAD CASE STUDY
    BLUEWATER LEISURE CENTRE – VIC
    LG NeON® R 360W high efficient panels were installed at the Blue Water Leisure Centre to achieve a 98.64kW system delivering estimated electricity savings of $25,000 per annum.
    DOWNLOAD CASE STUDY
    ADVENTURE CARAVAN CENTRE – QLD
    LG NeON® 2 330W panels were installed at the Adventure Caravan Centre to generate an estimated saving in electricity costs of approximately $7,000 a year.
    DOWNLOAD CASE STUDY
    MEYER TIMBER – NSW
    LG NeON® 2 400W panels were installed on Meyer Timber’s roof providing an estimated saving on electricity costs of approximately $26,000 annually.
    DOWNLOAD CASE STUDY
    KERFOOT PTY LTD – NSW
    LG NeON® 2 395W 72 Cell panels were installed on this project delivering an estimated annual savings of $13,000 on electricity usage.
    DOWNLOAD CASE STUDY
    LONE PINE KOALA SANCTUARY – QLD
    Panel selected for this project was the LG 330W NeON® 2 due to their quality, high efficiency, long warranties and performance. The system is expected to deliver annual savings on electricity usage of approximately $23,000.
    DOWNLOAD CASE STUDY
    TIP TOP BUTCHERS – VIC
    LG MonoX solar panels were used in this project proving estimated savings in electricity usage of approximately $40,000 annually.
    DOWNLOAD CASE STUDY
    CANDELORI’S RESTAURANT – NSW
    LG NeON® 2 solar panels were installed at Candelori’s providing an estimated annual savings on electricity costs of approximately $9,000.
    DOWNLOAD CASE STUDY
    FAIRFIELD LEISURE CENTRE- NSW
    LG NeON® MonoX 300W panels were installed at the Fairfield Leisure Centre saving an estimated $15,000 per annum on electricity usage costs and over 100 tones of CO2 emission.
    DOWNLOAD CASE STUDY
    ROSSTOWN HOTEL – VIC
    LG NeON® 2 335W panels were chosen for this project providing an estimated annual savings on electricity usage of approximately $10,000 per year.
    DOWNLOAD CASE STUDY
    GW & DC WATHEN PTY LTD – QLD
    LG NeON® 2 335W solar panels were installed at DC Wathen Cabinet Makers to provide an estimated annual savings on electricity usage costs of approximately $24,000 and 120 tonnes of CO2 emission per year.
    DOWNLOAD CASE STUDY

    LG Solar Commercial Installs

    How did Bidfood Melbourne overcome the commercial solar installation challenges to maximise ROI?
    Sydney Markets Solar Car Park Shading Project
    Autonomous Energy’s Sunshine Plaza Shopping Centre Solar Project
    7,500 LG Solar Panels Power Major Australian Logistics Centre with 3MW System
  • LG Solar Panel Warranty (Copy)

    LG solar panels are manufactured in Gumi, South Korea and is a fully automated solar panel production facility. As a result of the automated processes, every solar panel has to be within hundreds of a millimeter the same as the next.

    LG solar modules have been manufactured with great care and undergoes final functionality testing, prior to shipment. Our input materials and manufacturing processes are subject to strict quality control and our product testing laboratory has been certified by TUV Rheinland of Germany and Underwriters Laboratories, USA, a first in the solar industry.

    The warranty is provided by LG Electronics subsidiary in Australia. Therefore for any warranty claim you deal with the LG head office in Eastern Creek, near Sydney, not an overseas company.

    We provide you with a 25 years manufacturer’s warranty on modules (parts and labour). Being a diversified manufacturer this means LG’s warranty is backed up by multiple income streams, an important factor during the uncertain times of the solar industry. Subject to the terms of the warranty document, LG will for a period of twenty five (25) years from the date of purchase authorise a free of charge repair or replacement of the module, for a manufacturing defect.

    The warranty also covers labor and transport close to major population areas. LG do not just give you a replacement panel, we make sure it is installed properly.

    LG offers you a transferable warranty, so if you sell your property, the warranty transfers to the new owner.

    LG solar also operates a dealer network across Australia. So in years to come, should your existing solar installer not be in business, there will still be an authorized LG solar dealer taking care of your system. We call it the peace of mind proposal.

    LG is easy to contact via our direct 1300 number which connects you with the LG office in Eastern Creek via 1300 152 179. For more details regarding our solar panel warranty please download the solar warranty document.

    LG Warehouse with supply of all panel models for warranty replacements

    If you are considering purchasing LG solar panels, then please take the time to read our warranty brochure for all the details.

    Here is a summary of the key warranty advantages:

    • LG solar panels are manufactured in Gumi, South Korea and is a fully automated solar panel production facility. As a result of the automated processes, every solar panel has to be within hundreds of a millimetre the same as the next.
    • LG solar modules have been manufactured with great care and undergoes final functionality testing, prior to shipment. Our input materials and manufacturing processes are subject to strict quality control and our product testing laboratory has been certified by all key for testing laboratories in the world such as TUV Rheinland of Germany and Underwriters Laboratories, USA, a first in the solar industry.
    • The warranty is provided by LG Electronics subsidiary in Australia. Therefore for any warranty claim you deal with the LG head office in Eastern Creek, near Sydney, not an overseas company.
    • We provide you with a 25 years product replacement warranty on modules (parts, transport and labour). Being a diversified manufacturer this means LG’s warranty is backed up by multiple income streams, an important factor during the uncertain times of the solar industry.
    • Subject to the terms of the warranty document, LG will for a period of twenty five (25) years from the date of purchase authorise a free of charge replacement of the module, for a manufacturing defect.
    • The warranty also covers labor and transport close to major population areas. LG do not just give you a replacement panel, we make sure it is installed properly.
    • LG offers you a transferable warranty, so if you sell your property, the warranty transfers to the new owner.
    • LG solar also operates a dealer network across Australia. So in years to come, should your existing solar installer not be in business, there will still be an authorized LG solar dealer taking care of your system. We call it the peace of mind proposal.
    • LG is easy to contact via our direct 1300 number which connects you with the LG office in Eastern Creek via 1300 152 179. For more details regarding our solar panel warranty please download the solar warranty document.
  • LG Dealer Network (Copy)

    Why Choose the LG Authorised Dealer Network?

    It has taken LG Solar more than 5 years to recruit right across Australia the best companies that can install solar.

    LG has had over 40 companies wanting to join the LG dealer network in the last 12 months and have only recruited 3 after thoroughly checking them out. This ensures the level of service and expertise provided by LG Dealers are incredibly high quality and reliable.

    How LG Solar select solar installers to become part of their dealer network

    • Excellence in
      customer service
    • Long term
      availability
    • Be available promptly if
      there is any warranty
      or repair case to address

    Here’s why LG Dealers are highly respected in the solar industry:

    LG have been in Australia for over 20 years, and have been in existence globally for more than 60 years. You can even call LG Solar direct during business hours via 1300 152 179 and ask any solar related question.

    As a customer of an LG Dealer you have a very very different proposition than most solar customers. Since LG have a close to 1 billion dollar business in Australia, LG Electronics the warrantor of the panels are not like some competitor panel manufacturers’ with some virtual offices that could literally disappear overnight.

    Instead, every LG Dealer is here to commit across Australia and give you good long term service.

    In the rare case of an LG partner moving overseas or retiring, LG Solar will find another good installation company for your area to ensure you are provided with long term support. That’s the difference with the LG partner network.

    LG Electronics, Inc. (LG) is a widely diversified global leader and technology innovator in consumer electronics.

    Unlike some rival panel manufacturers’ fortunes, who rise and fall with the ups and downs of the solar industry, LG manufactures a wide range of products such as TVs, home appliances, communication equipment and solar modules.

    When you are buying a solar module from LG you are dealing with an international company that has the capacity and longevity to provide a reliable backup and makes their warranties count.

    WHAT LG CUSTOMERS SAY ABOUT LG PANELS
    What LG Dealers Say About LG Panels
  • LG Solar Panel Products (Copy)

    LG Solar Panel Products

    LG Electronics embarked on a solar energy research programme in 1985, using their vast experience in semi-conductors, chemistry and electronics.

    LG Solar modules are now available in 32 countries. In 2013, 2015 and 2016 the LG NeON® range won the acclaimed Intersolar Award in Germany, which demonstrates LG Solar’s lead in innovation and commitment to the renewable energy industry.

    Additionally, LG Solar™ won the Australian Top Brand award in 2016, 2017, 2018 and 2019. By late 2019 LG sold more than 1.4 million panels in Australia/NZ and close to 250,000 modules have been shipped in 2019 to Australian and New Zealand customers.
    With over 70 lesser known brand panels selling in Australia, LG solar panels offer a peace of mind solution, as they are backed by an established global brand. LG is now the largest consumer brand in the solar space, with the largest consumer business locally of any solar panel manufacturer in Australia.

    • GREAT VISUAL APPERANCE

      LG NeON® 2 panels have been designed with appearance in mind. Their black cells, black frames and thinner wire busbars give an aesthetically pleasing uniform black appearance. Your home deserves the LG NeON® 2.
    • MORE POWER PER SQUARE METRE

      LG NeON® 2’s 350W are a similar physical size to many competing 320W panels. This means with the LG NeON® 2 350W you get 8.5% more electricity per square metre than a standard 320W panel. So you can install more kW of solar on your roof with the LG NeON® 2.
    • 25 YEARS PRODUCT WARRANTY (PARTS & LABOUR)

      The LG product warranty is more than double many competitor’s standard 10 and 12 year product warranty and covers 25 years. The Warranty is provided by LG Electronics Australia and New Zealand, who have been operating locally for more than 25 years. The warranty includes replacement labour and transport. Overall LG Energy has been in existence since 1958.
    • IMPROVED 25 YEAR PERFORMANCE WARRANTY

      The initial degradation of the module has been improved from -3% to -2%, in the 1st year and the annual rate of degradation has fallen from -0.7%/year to -0.30%/ year thereafter. This brings an 90.08% warranted output after 25 years, compared to 83% for many competing panels.

    LG Residential Solar Panels

    • THE LG NEON® 2 350W

      The LG NeON®2 range has been sold in Australia since 2015 and more than 600,000 modules have been shipped, with very low warranty returns. As per December 2019 the LG NeON® is currently sitting at 350W and is expected to move to 360W by early 2020.

      The NeON® 2 produces more electricity than standard panels per watt because it has a lower annual degradation, the N-type silicon is more sensitive in low light, the double sided CELLO technology absorbs spillover from the back, and the LG panels also have a better heat tolerance than standard panels and still produce well in very hot weather.

      The NeON® 2 also adopts LG’s award winning CELLO technology with 12 multi wire busbars and double sided cell to reduce current resistance, enhancing power output and panel reliability.

      DOWNLOAD DATASHEET
    • THE NEW LG NEON® 2 BIFACIAL CLEAR

      The new LG NeON®2 BiFacial solar panel has seen many improvements to earlier LG panels, with longer warranties, higher efficiency and lower degradation.

      The LG NeON® 2 BiFacial module combines the NeON® 2 double sided CELLO cell with a clear backsheet. This enables the panel to generate high power from both the front and rear of the module. In a technical brilliance, additional power is generated from the light that is reflected off the roof or ground surface underneath being absorbed by the rear side of the cells of the module.

      The NeON® 2 BiFacial also adopts LG’s unique CELLO technology with 12 multi wire busbars to reduce current resistance, enhancing power output and panel reliability.

      DOWNLOAD DATASHEET
    • THE NEW LG NEON® 2 BLACK

      Great Visual Appearance – LG NeON® 2 Black panels with their black cells, black frames and uniform black appearance provide an aesthetically pleasing and sleek look. Standard competitor poly panels have blue cells and grey aluminium frames and mono panels have white stripes. A clean full black look make the LG NeOn full black a must have panel for visually exposed roof sections, when looks count.

      DOWNLOAD DATASHEET
    • LG NEON® R

      Many competing 60 cell panels in Australia and New Zealand produce 320W power. The LG NeON® R at a similar physical size reaches an incredible 375W ( 21.7% efficiency), making it ideal for solar systems seeking visually pleasing panels and for roofs where space is tight.

      The top of the range LG NeON® R is also the right panel when future solar system expansion is considered or as a combo install of panels and solar energy storage via batteries as well as electric vehicle charging.

      The LG NeON® R is a very powerful module. The 30 multi ribbon busbars at the rear of the module is the result of LG’s extensive Solar R&D investment.

      DOWNLOAD DATASHEET
    • LG NEON® PRIME FULL BLACK

      The LG NeON® Prime is full dark blue black with no wire busbars creating a beautiful, even look for homes which require an aesthetically pleasing outcome in all aspects and a high output of 360W per panel. These panels get ordered as special delivery and might have a 6 week waiting time.

      DOWNLOAD DATASHEET

    LG Commercial Solar Panels

    • LG NEON® 2 415W

      The more powerful LG NeON® 2 72 cell is the powerhouse for top quality commercial systems. The big brother of the NeON 2 350W this panel is ideal for commercial systems or solar farms seeking an efficient use of space and a high quality panel with great output efficiency.

      The new NeON® 2 with 72 cells adopts the award winning CELLO Technology replacing standard busbars in each cell with 12 thin wires to enhance power output. The panel comes with a full 25 year product replacement warranty backed by LG Electronics, instead of a solar panel manufacturer of unknown origin.

      DOWNLOAD DATASHEET
    • THE NEW LG NEON® 2 BIFACIAL CLEAR

      The new LG NeON®2 BiFacial 72 cell commercial panel offers, higher efficiency and lower degradation, than previous models and also a 25 year product replacement warranty.

      The LG NeON® 2 405W BiFacial module combines the NeON® 2 double sided CELLO cell with a clear backsheet in a silver frame.

      This enables the panel to generate power from both the front and rear of the module, as it absorbs the reflected light of the roof – adding to the overall power output.

      Additional power is generated from the light that is reflected off the roof or ground surface underneath being absorbed by the rear side of the cells of the module.

      The NeON® 2 BiFacial adopts LG’s unique CELLO technology with 12 multi wire busbars to reduce current resistance, enhancing power output and panel reliability. It also has very good low light and high temperature characteristics allowing solid long term output in commercial systems.

      DOWNLOAD DATASHEET
  • in ,

    True or False? Solar Is Too Expensive

    True or False? Solar Is Too Expensive
    Despite the fact that you can see people signing up to have solar power systems installed at their homes and businesses all over Australia, there are some individuals who labour under the presumption that solar is just too expensive. But when you look at the total costs to own a system over a long period, you can see that solar is actually affordable. The key is to do your research and work with a trusted provider and installer of solar power equipment. As is the case with any major upgrade to your home, you get what you pay for. This is true because in many cases, cheap solar can be of very poor quality, ineffective or even dangerous. The cheapest installations often come with no warranty to protect the customer. When you look at the facts, solar is not too expensive when you have the peace of mind that you are purchasing quality products. Before you invest in and install a solar power system, it would be in your own best interest to understand the difference between cheap and unreliable solar products and safe quality products which may comparably have a higher cost.

    Cheap Products Often Have no Safety Guarantee or Regulations

    You get what you pay for: the epidemic of poor quality solar means often the cheapest panels don’t last their life time. In many cases, customers do not even reach the end of their payback period. For example, an expose by ABC’s 7:30 Report highlighted an investigation into the rising number of solar power installations in Australia that are of sub-par quality. One homeowner was forced to remove a 20-panel installation after it had been on the roof for a mere 4 and half years, even though the installer had given a 10-year warranty. The ABC report noted that a main reason for low-quality solar panels is that some installers are buying the cheapest equipment they can find from overseas manufacturers with a poor record of quality control inspections. It leads consumers to wonder why they should bother going to the expense of installing a solar system, only to learn that the equipment will need to be removed well before it’s targeted end of use date a decade or more hence.

    Quality Products Give You Peace of Mind

    Prudent customers know that they can achieve greater peace of mind if they take the time to find and research a reputable company that stands by its solar products. The best solar panel systems will often come with warrantees. This means that if there is an issue, your money hasn’t gone down the drain.

    You Can Often Discuss Payment Options With Your Solar Installer

    Homeowners may not realise that installing solar power can actually make money. The payback period will show you how you make money back on the investment. Electricity that your family doesn’t need can go to the utility, providing power to others who are connected to the grid. Speak with the installer of your solar system to learn specific details of how you’ll do this to save money in the long run.

    Speak to Your Installer About Rebates

    There’s one other thing you should check to bring down the price of your solar system even further. Discuss the long-term costs of owning a solar panel setup with your installer. It’s also a good idea to ask about the latest rebates and other programs, such as the Small-scale Technology Certificate and feed-in-tariffs, that can help with the long-term costs of having solar. The government is motivated to encourage solar power system adoption to curb pollution and to help us all be more self sufficient.

    Are You Ready for Solar?

    Now that you have had a chance to evaluate the most common concerns and considerations about solar power and whether it is too expensive, you may be ready for more insight into how a solar system can benefit your family. To that end, we have put together a free ebook to help you understand why we value quality solar products. For more information, please click here to download our Beginner Guide to Solar ebook today.
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